FAQ

1, What's your lab furniture production line?
Lab workbench, fume hood, storage cabinet, safety cabinet, lab stools, lab fittings.

2,What's your factory advantage?

- Executor:  Beta is SEFA Executive Member since 2014, and passed the SEFA 8M-2016 Laboratory Grade Metal Casework testing by SGS company & we carry the SEFA 8M-2016 standard in our metal casework in our production.

- Experience: With more than 20 years experience in production & domestic lab projects management and 5 years foreign lab projects management, we already help customers built their lab projects in more than 60 different countries and area.

- Production ability: Advanced full automation numerical control equipment, import Japan intelligent welding manipulator, fully automation painting line, CMC machining center.

3,Why we choose Beta as our lab furniture supplier?
Our core competence is lab project management, from designing drawings, customizing furniture and fittings, to shipping pre-build modules and even sending out engineers for installation, also provide the daily maintenance of knowledge about lab furniture.

4,Can you give me the price list immediately?
Yes! If you need the lab fittings or our standard lab stools, we can provide the offer immediately after we confirm the detail.
No! If you need lab furniture customized, we need to know more details about your lab and your preference in order to meet the best service and provide the best scheme.
 
5,How can we ensure the quality of your lab products?
Two years guarantee period since the date cargo receipt. Also can provide the samples for your reference and we are also be sure that our laboratory furniture are subject to the samples.  

6,How you packing the cargo for protection?
Packing charge is about 3.5~4 % of the total cost of the goods, and we have especially reinforced our packing to protect the good from dampness, moisture, rust and shock.

7,How do we install the furniture?
- After receiving the goods, we will send you the installation video or installation drawing, solve any problems for you at any time.
- For project whose total amount is good, we suggest to send our senior engineers for installation.

8,Is there any quality warranty and after service?
- More free spare cabinets and accessory parts will be provided.
- We can also provide the lab planning, engineering drawings like the infrastructure drawings, ventilation drawing etc.
- Professional and free lab furniture consultant service.

9,Which payment terms that Beta accept?
- T/T
- L/C
- Credit card

10,Delivery time/Lead time?

30-60 days after received the deposit, contract & drawing with signed and stamp or L/C. It depends on the project total amount.

(If have any other questions about us, just feel to to contact the online customer service or left the message, we will reply you as soon as possble, thanks!)